“You need immediate, outside help...”

Troubleshooting

A senior manager leaves, results are unexpectedly down, the staff are revolting, or for some reason, you are unable to offer the services you normally do. There are countless scenarios, but immediate, outside help can often prove not only a relief, but a business saver.

Seeing the woods from the trees – not only can a fresh pair of experienced eyes see through the darkness, it’s often better they also become the one to deal with the problem, not jeopardising the long-term relationship of those left to work together after the corrective action has had to be taken…

This is where your hotel consultant, or restaurant consultant if applicable, the hotel troubleshooter if you like, gives you a dimension that may previously been missing.