“Service, style and operations driving performance and cashflow.”

Consultancy

Tim House

Strategic Hospitality Consultancy with a Luxury Edge

With over four decades of experience in the international hotel and restaurant sector, Tim House brings a unique blend of commercial insight, operational excellence, and refined service standards to every project. From new openings to turnarounds, Tim enables owners and operators to unlock the full potential of their assets, discreetly, effectively, and with measurable results.

A Legacy of Leadership and Results

Trained with the iconic Savoy Group, Tim has since led, opened and repositioned some of Europe’s most celebrated properties, including Cowley Manor, L’Hôtel Paris, and AlmaLusa Comporta, among many others.

Whether working with boutique independents or larger portfolios, Tim’s consultancy is defined by clarity, pragmatism, and a deep understanding of what guests, and owners, need to succeed in a highly competitive landscape.

Flexible Advisory Services Tailored to Your Needs

Clients can request targeted input, from viability studies, forecasts, and business plans to troubleshooting, recruitment, and mystery guest reporting, or opt for a holistic consultancy model, with oversight of the entire project lifecycle.

Many owners appoint Tim as a part-time director or retained advisor, benefiting from senior-level insight without relinquishing control or increasing overheads.

Why Choose Tim House Consultancy?

  • Over 40 years of luxury and lifestyle hotel experience
  • Proven track record in opening, repositioning, and optimising assets
  • Commercial, operational and guest-experience strategies
  • Flexible involvement, from ad hoc reports to full-scale projects
  • UK-wide and international scope, with deep Cotswolds expertise
  • Discretion, trust and results-focused delivery

Tim recently oversaw the re-development of a privately owned European hotel, managing the process from pre-opening through to successful launch, on time, on budget, and with minimal owner stress. The result? A confident, commercially viable hospitality business with a clear brand and operational roadmap.

If you’re looking to strengthen a current venture or bring a new project to life with expert guidance, contact Tim directly for an initial discussion.

All information discussed or worked on with or by Tim House is confidential. Any possible conflicts of interest would be discussed before any sensitive matter is broached.

“Is everything going according to plan…?”

Management

Tim House was recently Hotel Director for The Idle Rocks Hotel and the St. Mawes Hotel in Cornwall where he oversaw the development of the hotels, working with and controlling the teams picked to reconstruct the buildings, from rebuild to re-opening.

Are strategies in place for the future…? Is everyone happy…?” It is often useful to occasionally reassess the business, and in the process correct any parts of the operation that are not firing on all cylinders.

Whether it occurs at a natural break or needs to be made at a certain point, it is often preferable to bring in a new face to achieve a fresh start.

And finding out whether the staff are happy and satisfied in what they are being asked to do, the key to successful service, can often prove impossible when it is their employer asking them directly…

Tim is currently bringing these guidelines to the businesses he consults on, leading and developing stellar teams to provide effortless service.

“How will business fluctuate, and how do you adjust accordingly…?”

Business Forecasting

Crystal Ball

A drop in business levels, or alternatively an increase, generally needs immediate and decisive attention. When you have the financial business model in front of you at all times, this does not have to prove so much of an uphill battle as is often imagined.

Tim House can produce a full set of forecasts that are tailored for your business. Once in place, these can be used to view the ramifications of every fluctuation that the business may experience, as well giving a clear view of how to react to those changes.

Having a hotel consultant or a restaurant consultant look at this area of the business in an objective manner, rather than allowing yourself to plan how you would like things to work out, is a sensible and incisive move to make.

“Can it actually work...?”

Viability

It seems like a good idea, but will it really add up? What will it cost, what will it bring in, what do you borrow…?

Those “light bulb” moments invariably feel right. But it can be a different matter entirely when you sit down and consider EVERY nuance and factor that could, and would, affect the business’s viability. On the other hand it might well be that the plan IS fantastic. Either way, along the line, there are often a lot of people, a lot of investors, who will need to see, in black and white, just how good or how risky the venture really is.

That is the moment to run it past, talk it through or have it devised by your hotel and restaurant consultant.

“You need immediate, outside help...”

Troubleshooting

A senior manager leaves, results are unexpectedly down, the staff are revolting, or for some reason, you are unable to offer the services you normally do. There are countless scenarios, but immediate, outside help can often prove not only a relief, but a business saver.

Seeing the woods from the trees – not only can a fresh pair of experienced eyes see through the darkness, it’s often better they also become the one to deal with the problem, not jeopardising the long-term relationship of those left to work together after the corrective action has had to be taken…

This is where your hotel consultant, or restaurant consultant if applicable, the hotel troubleshooter if you like, gives you a dimension that may previously been missing.